Last Revised: April 23, 2022
Leads provided to you by SmartFinancial that contain invalid information (as defined below), are unmarketable or otherwise nonconforming may, be returned, subject to the terms below as you as your exclusive remedy. If SmartFinancial accepts your return request, SmartFinancial will refund the lead price paid by you as a credit to your account balance, as described below. SmartFinancial reserves the right to conduct an independent investigation to determine the validity of the return and may approve or decline the return request in its sole and absolute discretion. In the event a return request is denied, the Agent is responsible for payment inf full to SmartFinancial for that Lead.
Once a return request is made, you must immediately stop using the lead and delete any copies of the lead in your possession or within your control. This includes a lead that has been shared or otherwise exported through a CRM or other tool. Failure to do so will result in immediate denial of your return request.